Get in touch
Product questions, support, press, and partnerships. This reaches us directly.
- How to reach us
- The form is the way in. It reaches the same people a direct email would, and it keeps our inbox out of the hands of address harvesters.
- Response time
- We aim to reply within two working days.
- Before you write
- For a problem in one of our products, the version number and what you were doing at the time will save us both a round trip.
Message sent
Thanks for getting in touch. We'll reply to the address you gave us within two working days.
What reaches us here
- Product support
- Something not working, or not working the way you expected? Tell us which product and what you were doing when it went wrong. The people who wrote the code read these.
- Press and reviews
- We can supply screenshots, review copies, and answers about how something actually works. Say what you are writing and roughly when you need it.
- Partnerships and licensing
- Integrations, bulk or institutional licensing, and anything that does not fit the categories above. A short description of what you have in mind is enough to start.